Trans-Tasman Economy Smart Saver

Booking changes

Permitted prior to departure.

Booking change fee

NZD $100 per person (infants excluded) which is converted to local currency at time of change.
Waived if upgrading to Premium Economy or Business Premier™ on the same flight.

Additional fare difference

Payable when the same booking class or fare is not available, travel must be upgraded to the next available fare with payment of the fare differential.

Service fees for making booking changes

Payable (unless changing online).

Booking cancellations

No refund (unless where such a refund is payable under applicable law).

(Non-refundability/cancellation penalty) waived in case of death of passenger or immediate family member.

Ticket cannot be held in credit unless upgraded to a Flexi fare, then it is permitted to be held in credit.

Note: Full refund of unused tickets in the event of death of the passenger or his/her immediate family member or any person booked to accompany the passenger or the immediate family of any person booked to accompany the passenger. NB immediate family defined by IATA Resolution 012 which states "Immediate Family": spouse, children (including adopted children), parents, brothers, sisters, grandparents, grandchildren, parents-in-law, brothers-in-law, sisters-in-law, sons-in-law, daughters-in-law.

No shows

Results in cancellation of sector.

Name changes

Not permitted.

Airpoints™ & Status Points

Eligible for Airpoints Dollars™ unless booked in F class or purchased with Airpoints Dollars.
Eligible for Status Points unless booked with Airpoints Dollars.

Checked bag

Baggage allowance differs depending on the route selected and operating airline(s). For baggage information that is specific to your selected journey, please select 'Baggage info' from the flight details section of the booking process, or refer to your electronic ticket.

Meals, drinks and inflight entertainment

Depends on which 'Seats to Suit' option selected.

Fare rules

Trans-Tasman Economy Smart Saver.